Case Study

Hoover Ferguson

Hoover Ferguson use OPS rental to manage their container rental business

Background

Ferguson Group, now Hoover Ferguson was established in 1976 to service the accommodation and container needs of the North Sea oil and gas industry. The company operates from purpose-built manufacturing premises in Inverurie, near Aberdeen, where everything from initial design work to producing the finished product is carried out in-house. They supply high quality offshore containers to the oil & gas industry and have more than 8,000 containers available for hire from locations worldwide including Aberdeen, Norway, Denmark, Azerbaijan, Kazakhstan, Mauritania, Malta, Trinidad and U.A.E.

The Challenge

Like similar sized companies, Hoover Ferguson tracked their worldwide assets using a mix of spreadsheets, Word templates and legacy systems, which had evolved as the business expanded. The system was inefficient, time consuming, and data input was often duplicated. Ferguson wanted a fit-for-purpose asset management system which was easy to use and capable of adapting as the company enjoyed further expansion. The initial brief was to provide an online asset tracking system for Ferguson’s modular hire business in Inverurie.

C-SAM presented a case to the Ferguson management team that the system should also include the container business Ferguson Seacabs and in addition to asset tracking should incorporate other business management tools. Site visits to two C-SAM clients followed and Ferguson management were able to see first-hand how the system operated. Following competitive tender against four competitors, C-SAM was awarded a contract to devise a system for the company’s container and modular businesses located in Inverurie, Aberdeen and Norway.

The Solution

C-SAM offers niche products which work on a standard framework with modules which can then be individually tailored. This gave us an advantage over competitors because it allows us to drastically cut the time required to develop a prototype system.

Our task was to design a generic system which could be used by two different types of business (modular and container) and which could be used by any Ferguson Group employee at any of their international locations. We succeeded in devising a solution which catered for both arms of the business and which operated seamlessly between each division. The solution provided was composed of OPS modules including:

  • Asset Management
  • Rental Operations
  • Certification Management
  • Invoicing
  • Maintenance Management

The system has the capability of integrating with other corporate functions including Personnel Management, Customer Relationship Management and Capacity Planning. The system also has the added advantage of being multi-lingual, which greatly assisted integration within the company’s Norwegian division. Nearing the end of the assignment Ferguson Group opened a facility in Perth, Western Australia, and requested the new base was included in the project. The versatility of the system came in to its own and through a mix of online and remote desktop training, the Australian operation was quickly integrated with a minimum of disruption to the completion schedule.

Benefits

The system cuts out duplication, saving time and man hours, and channels information in to one central hub which can be extracted by management at the touch of a button. Operating in real time, instant projections of sales/cash flow/available rental units in stock and other critical data, can be produced speedily and efficiently. Consolidating complex reports prior to management meetings is no longer necessary as information is readily available through a management console which can be accessed from anywhere in the world.

In-built automated tasks save time and money, each department benefits from greater visibility and the accuracy of information held in the system is greatly improved. The system is multi lingual and handles multiple currencies which aids integration in other geographic locations as and when Ferguson Group expands in to new markets.

What our customers say

"It is a major and vitally important task to keep track of our 40,000 survival suits when they are out on hire to a wide range of international clients. C-SAM have greatly enhanced our ability to manage our assets no matter where they are being used, and supports us in ensuring that they are being used to their full potential."

Mike Melville
Finance Director @ Hoover Ferguson

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